Follow up every enquiry
Show the working
Illustrative scenario: Seven additional clients, excluding existing clients and continuity cases. This is a hypothesis, not achieved revenue.
- Additional clients: 7
- Annual service value: A$60,000
A$0.39m a year of this work is changes your team makes without APG. This is what the work costs today, a ceiling and not a saving.
Draft a progress report; the case manager checks every claim.
Audit estimates, refined at scoping.
A$1.45m counted cost plus A$2.91m estimate of extra revenue, at today's run-rate for three years, no ramp-up assumed.
Your team told us how much time the work takes today. We count 80% of it, once, at an Australian hourly rate.
A$483,184 = 9,292 hrs × 80% × A$65
A$1,985.30 a week, construction, full-time ordinary earnings, ABS May 2026 ÷ 38 hours × 1.25 on-costs = A$65 an hour. An Australian benchmark; not your payroll.
Australian Bureau of Statistics, average weekly earnings, May 2026
3 × (A$483,184 + A$970,000) = A$4.36m
Audit estimates, refined at scoping.
All A$483,184 a year is addressed by the initiatives in this plan.
Your own commercial estimates of extra sales, not counted cost: A$970,000 a year. They are not measured and are never added to the counted cost.
Illustrative scenario: Seven additional clients, excluding existing clients and continuity cases. This is a hypothesis, not achieved revenue.
Illustrative scenario: Funding protection within existing revenue; excludes growth and continuity cases. This is a hypothesis, not achieved revenue.
Illustrative scenario: Four continuity cases in a separate cohort from protected funding and growth. This is a hypothesis, not achieved revenue.
MCP configuration: we set up and check the secure link between Claude and a tool.
0 of the 3 tools in this plan already have a connector; 3 need one set up or checked.
Ready-made Claude skills for each department's work, and training before they go live.
Connector: a ready-made link that lets Claude read and use a tool.
Each initiative is a high-level design from the audit; we refine its scope and figures with your team before anything is built.
This plan is 9 initiatives. A$483,184 a year of work today sits inside them; that is A$0.48m of the A$0.48m a year counted cost. A$0.00m of the counted cost has no initiative yet.
Departments here group the work we propose; the cost page uses your own team names.
AI plugin: a set of Claude skills built for one team's work. Activities: tasks your team described. Hours: cost of this work today divided by A$65. Cost of this work today is not what you will save.
A$143,520a year1 activity
A$47,840a year1 activity
A$64,584a year1 activity
Not quantifieda year
A$95,680a year1 activity
Not quantifieda year1 activity
A$71,760a year2 activities
A$59,800a year2 activities
Not quantifieda year2 activities
Start with work that costs a lot today and can be built quickly.
Draft a progress report; the case manager checks every claim.
Why this one: Of the initiatives that take about 1.5 weeks, it costs the most today.
This chart is a picture. Each number is the initiative's place in the ranked list below; open any initiative from that list.
Height shows cost today, from A$0. Dots are nudged apart where they overlap; use the list for exact build times.
Across is weeks to a working proof of concept, an APG estimate. Up is the cost of this work today, a year, on an even scale from A$0, so a dot twice as high costs twice as much. The shaded corner is work that costs more today and is quick to build. Positions are approximate. The ranked list is the clickable version.
A proof of concept is a working version in your environment that does about 80% of the job. Going live in a business of your size takes longer: testing, edge cases, changes to how people work and training usually add several times the build time, often around 12 weeks for a 3-week build. We usually work on two or three initiatives a month, so these are not all built at once.
Source: APG's delivery experience.
Times are weeks to a working proof of concept, an APG estimate.
Timeframes are typical and are set at scoping. Source: APG's standard approach.
Require a case manager to check every statement against approved notes.
Flag missing notes and stop unsupported report sections.
Confirm permissions and connector support before implementation.
Restrict access and review retention settings before using real records.
Train coordinators on review, exceptions and escalation.
Source: APG's standard approach. Your own risks are confirmed at scoping.
Prepare a roster from availability; a coordinator approves assignments.
About 4 to 6 weeks, an APG estimate.
What this work costs today. It is not the amount you will save.
Build the daily roster: manual work in this fictional scenario.
See this process on the mapHours a week × 46 weeks × 80% × A$65.
Prepare a roster from availability; a coordinator approves assignments.
Each initiative is a high-level design from the audit; we refine its scope and figures with your team before anything is built.
Draft a progress report; the case manager checks every claim.
About 1 to 2 weeks, an APG estimate.
What this work costs today. It is not the amount you will save.
Draft quarterly progress reports: manual work in this fictional scenario.
See this process on the mapHours a week × 46 weeks × 80% × A$65.
Draft a progress report; the case manager checks every claim.
Each initiative is a high-level design from the audit; we refine its scope and figures with your team before anything is built.
Prepare hours and travel checks for finance approval.
About 3 to 5 weeks, an APG estimate.
What this work costs today. It is not the amount you will save.
Prepare payroll checks: manual work in this fictional scenario.
See this process on the mapHours a week × 46 weeks × 80% × A$65.
Prepare hours and travel checks for finance approval.
Each initiative is a high-level design from the audit; we refine its scope and figures with your team before anything is built.
Find approved contacts from one controlled directory.
About 1 to 2 weeks, an APG estimate.
What this work costs today. It is not the amount you will save.
Find client contacts quickly: manual work in this fictional scenario.
See this process on the mapHours a week × 46 weeks × 80% × A$65.
Find approved contacts from one controlled directory.
Each initiative is a high-level design from the audit; we refine its scope and figures with your team before anything is built.
Share approved digital forms without repeated entry.
About 2 to 4 weeks, an APG estimate.
What this work costs today. It is not the amount you will save.
Capture onboarding once: manual work in this fictional scenario.
See this process on the mapHours a week × 46 weeks × 80% × A$65.
Share approved digital forms without repeated entry.
Each initiative is a high-level design from the audit; we refine its scope and figures with your team before anything is built.
Prepare shift messages from the approved roster.
About 0.5 to 1 weeks, an APG estimate.
What this work costs today. It is not the amount you will save.
Send shift updates: manual work in this fictional scenario.
See this process on the mapHours a week × 46 weeks × 80% × A$65.
Prepare shift messages from the approved roster.
Each initiative is a high-level design from the audit; we refine its scope and figures with your team before anything is built.
Capture enquiries and prompt a person to follow up.
About 1 to 2 weeks, an APG estimate.
What this work costs today. It is not the amount you will save.
Follow up every enquiry: manual work in this fictional scenario.
See this process on the mapHours a week × 46 weeks × 80% × A$65.
Capture enquiries and prompt a person to follow up.
Each initiative is a high-level design from the audit; we refine its scope and figures with your team before anything is built.
Flag balances and renewal dates for coordinator review.
About 1 to 2 weeks, an APG estimate.
What this work costs today. It is not the amount you will save.
Flag funding and renewals: manual work in this fictional scenario.
See this process on the mapHours a week × 46 weeks × 80% × A$65.
Flag balances and renewal dates for coordinator review.
Each initiative is a high-level design from the audit; we refine its scope and figures with your team before anything is built.
Suggest suitable workers; a coordinator approves the match.
About 4 to 6 weeks, an APG estimate.
What this work costs today. It is not the amount you will save.
Match workers to clients: manual work in this fictional scenario.
See this process on the mapHours a week × 46 weeks × 80% × A$65.
Suggest suitable workers; a coordinator approves the match.
Each initiative is a high-level design from the audit; we refine its scope and figures with your team before anything is built.